Privacy Policy

Ticketline respects your privacy and is committed to protecting your personal data. We know that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. This notice describes the privacy policy of The Ticketline Network Limited.

By registering for and using the Riverside Website ("Site") you agree to the practices described in this Privacy Policy.

  1. Important Information

    The Ticketline Network Limited is the Data Controller and responsible for your personal data.

    We have appointed a Data Controller who is responsible for overseeing questions in relation to this Privacy Policy. Please contact us using the details below if you have any questions regarding this Privacy Policy or wish to exercise your legal rights outlined in this Privacy Policy.

    1. Contact Details

      We are "The Ticketline Network Limited", a company incorporated in England and Wales ("Ticketline"). Our company number is 285 3184. We are an authorised ticket agent for certain venues, promoters and event organisers.

      If you have any questions or would like to contact us about this Privacy and Cookies Policy, please do so at the following:

      Address: The Ticketline Network Limited, Queens Chambers, 5 John Dalton Street, Manchester, M2 6ET, United Kingdom
      Email: privacy@ticketline.co.uk

      We are registered as a Data Controller with the Information Commissioner’s Office under registration number Z1639503.

      You have the right to lodge a complaint at any time to the Information Commissioner’s Office (ICO), who are the UK supervisory authority for data protection issues. We would appreciate the opportunity to deal with any concerns you address before approaching the ICO. Please contact us in the first instance.

    2. Changes to our privacy policy and your duty to inform us of changes

      We reserve the right to make changes to this Privacy Policy. Any updates or any changes to that are uploaded to this Site will be published, and you shall be notified by email.

      It is important to ensure the personal data we hold about you is accurate and up-to-date. Please keep us informed if any of the details you provide change during the course of your relationship with us.

  2. Data we collect about you and when

    We use different methods to collect data from and about you directly, indirect or through third parties .

    1. Direct Information

      We will collect information that is associated with your identity including your first name and last name.